Privacy Policy for
35bdbet
At 35bdbet, protecting the personal data of our players across Bangladesh is a core responsibility. This Privacy Policy explains exactly what information we collect, why we collect it, how we use and safeguard it, and what rights you hold over your own data as a registered user of our platform.
SSL-Encrypted Data
All data transmitted between your device and 35bdbet is protected by industry-standard SSL encryption. Your personal and payment information is never sent in plain text.
No Unauthorised Sharing
35bdbet does not sell, rent, or trade your personal data to third parties for marketing purposes. Your information is shared only where strictly necessary and lawful.
Minimal Data Collection
We collect only the data that is genuinely necessary to operate your account, process your transactions via bKash, Nagad, Rocket, and Upay, and comply with our legal obligations.
Your Rights Are Respected
You have clear rights over your personal data held by 35bdbet, including the right to access, correct, and request deletion of your information at any time.
Transparent Cookie Use
35bdbet uses cookies to improve your experience and measure platform performance. Our cookie policy is clear and straightforward — no hidden trackers, no third-party ad profiling.
Defined Retention Periods
We do not hold your data indefinitely. 35bdbet applies clearly defined data retention periods to each category of personal information, after which data is securely deleted or anonymised.
Section 1
Information We Collect
When you register for a 35bdbet account or use any part of our platform, we collect certain categories of personal data. We collect this information because it is either directly necessary for the provision of our services, required for legal compliance, or used to improve the quality and security of your experience on 35bdbet.
The following table sets out the main categories of personal data we collect, along with the specific data points within each category and the primary reason for collection.
| Category | Data Points Collected | Primary Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, national ID number, copy of NID or passport | Account registration, age verification, KYC compliance |
| Contact Data | Mobile number (Bangladesh), email address, city of residence (e.g., Dhaka, Chittagong, Sylhet) | Account communication, support, transaction notifications |
| Payment Data | bKash wallet number, Nagad number, Rocket number, Upay number, Visa/Mastercard last 4 digits | Processing deposits and withdrawals in BDT |
| Transaction Data | Deposit history, withdrawal history, bet records, game session logs, bonus usage | Account management, dispute resolution, fraud prevention |
| Technical Data | IP address, browser type, device type, operating system, session timestamps | Security monitoring, fraud detection, platform performance |
| Usage Data | Pages visited, games played, features used, navigation patterns | Platform improvement, personalisation, responsible gaming monitoring |
| Communications Data | Support chat logs, email correspondence with support@35bdbet | Quality assurance, dispute evidence, compliance record-keeping |
35bdbet does not intentionally collect sensitive personal data such as religious beliefs, political opinions, or biometric data beyond what is contained in a standard government-issued identity document submitted for age verification purposes. If you believe we hold sensitive data about you that was not provided directly by you, please contact us at support@35bdbet immediately.
Accuracy of Data. It is your responsibility to ensure that the personal data you provide to 35bdbet is accurate and up to date. Providing false, inaccurate, or misleading personal information is a breach of our Terms & Conditions and may result in account closure and forfeiture of funds.
Data We Do NOT Collect
35bdbet does not collect your social media profile data, does not access your device contacts or photos, does not store full card numbers (only last 4 digits for reference), and does not collect data about your non-35bdbet browsing activity outside of our platform domain.
Because 35bdbet processes all transactions in Bangladeshi Taka (BDT) via mobile financial services, a valid Bangladesh mobile number is required for all registered accounts. This number is used for payment verification and account security notifications only.
Section 2
How We Use Your Data
35bdbet uses the personal data we collect for clearly defined purposes. We do not use your data in ways that are incompatible with the purpose for which it was originally collected. The following list describes every primary use of your personal data on the 35bdbet platform.
- Account Creation and Management: We use your identity and contact data to create, maintain, and administer your 35bdbet account, including processing login requests, account recovery, and profile updates.
- Payment Processing: Your payment data — including your bKash, Nagad, Rocket, or Upay wallet numbers — is used solely to process deposits into and withdrawals from your 35bdbet account in Bangladeshi Taka (BDT).
- Age and Identity Verification: We use identity data to verify that you are at least 18 years of age and to confirm your identity as required under our Know Your Customer (KYC) process. 18+
- Fraud Prevention and Security: Technical data including your IP address, device information, and session logs are analysed by our fraud detection systems to identify and prevent unauthorised access, account takeover, bonus abuse, and money laundering activity.
- Legal and Regulatory Compliance: We retain transaction records, identity documents, and communications data for the periods required by applicable law, including anti-money laundering (AML) obligations. This data may be disclosed to law enforcement if legally required.
- Responsible Gaming Monitoring: Usage data and transaction data are used to monitor for signs of problem gambling behaviour, allowing our responsible gaming team to reach out with support resources where appropriate.
- Customer Support: Communications data from your interactions with our support team at support@35bdbet is used to resolve your queries, investigate disputes, and improve our service quality.
- Platform Improvement: Anonymised and aggregated usage data helps us understand how players in Dhaka, Chittagong, Sylhet, and across Bangladesh interact with 35bdbet, enabling us to improve features, fix issues, and optimise performance.
- Service Notifications: We use your contact data to send you transactional notifications such as deposit confirmations, withdrawal status updates, and account security alerts. These are not marketing messages and cannot be opted out of while your account is active.
- Promotional Communications (Opt-In Only): With your explicit consent, we may use your contact data to send you information about 35bdbet promotions, such as BPL cricket bonuses, Eid special offers, or free spins on new slot releases. You may withdraw this consent at any time by contacting support@35bdbet.
Lawful Basis for Processing
Every use of your personal data by 35bdbet is grounded in one of the following lawful bases: (a) performance of a contract — processing your data is necessary to provide you with our betting and gaming services; (b) legal obligation — we are required by law to verify identities and retain financial records; (c) legitimate interests — fraud prevention and platform security; or (d) your explicit consent — for optional marketing communications only.
35bdbet does not use your personal data for automated decision-making that produces legal or similarly significant effects on you, with the exception of automated fraud detection flags — which are always reviewed by a human member of our security team before any account action is taken.
Section 3
Data Sharing and Disclosure
35bdbet does not sell, rent, or trade your personal data to third parties for commercial or marketing purposes under any circumstances. However, the operation of a secure online betting platform necessarily involves sharing certain data with a limited number of trusted third-party service providers and, where legally required, with authorities. All such sharing is governed by strict contractual data protection obligations.
- Payment Processors: When you deposit or withdraw funds, your payment details are shared with the relevant mobile financial service provider — bKash, Nagad, Rocket, or Upay — to process the transaction. These providers operate under their own privacy policies and regulatory obligations.
- Game Providers: 35bdbet hosts games developed by third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive anonymised session data (e.g., game round IDs, bet amounts) for the purpose of game integrity verification and RTP auditing. They do not receive your name, contact information, or payment data.
- Identity Verification Partners: We may use specialist third-party KYC service providers to assist with verifying identity documents submitted during account registration. These partners process your identity data under strict confidentiality agreements.
- IT Infrastructure and Hosting: 35bdbet uses third-party hosting and cloud infrastructure providers to operate the platform. These providers access personal data only as technical data processors acting on our documented instructions and are contractually bound by data security obligations.
- Fraud Prevention Services: Aggregated technical and behavioural signals may be shared with fraud detection service providers to identify patterns associated with bot activity, account takeover, or money laundering. No identifiable personal data is shared beyond what is technically necessary.
- Legal Authorities: We will disclose personal data to law enforcement, regulatory bodies, or courts in Bangladesh when we are legally required to do so — for example, in response to a valid court order, search warrant, or government investigation into suspected financial crime. We will notify you of such disclosure where permitted by law.
- Business Transfers: In the event of a merger, acquisition, or transfer of all or part of the 35bdbet business, your personal data may be transferred to the acquiring entity, subject to the same protections described in this Privacy Policy.
All third parties with whom 35bdbet shares personal data are required by contract to maintain the security and confidentiality of that data and to use it only for the specific purpose for which it was shared. We conduct due diligence on all data processing partners before engagement.
What We Never Do
35bdbet will never sell your personal data to advertisers, data brokers, or marketing companies. We will never share your data with other betting platforms, sports teams, or media organisations. We will never share your full payment wallet numbers with any third party beyond the payment processor handling your transaction.
Section 4
Cookies and Tracking
35bdbet uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how players use our site. A cookie is a small text file placed on your device when you visit a website. Cookies allow 35bdbet to recognise your browser on subsequent visits and to maintain your session while you are logged in.
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Essential | Maintain your login session, process transactions securely, prevent cross-site request forgery | No — required for the platform to function |
| Functional | Remember your language preference, game lobby settings, and recently viewed markets | Yes — via browser settings |
| Analytics | Measure page performance, identify popular features, track navigation flows using anonymised data | Yes — via browser settings or opt-out |
| Security | Detect suspicious login attempts, flag unusual device changes, support fraud detection systems | No — required for account security |
35bdbet does not use third-party advertising cookies or cross-site tracking technologies that build profiles of your browsing behaviour outside of our platform. The analytics tools we use operate on anonymised, aggregated data and do not identify you as an individual.
You can manage cookie preferences through your browser settings at any time. Most modern browsers allow you to view, delete, and block cookies. Please note that disabling essential or security cookies will prevent you from logging in to your 35bdbet account and using core platform features.
Session Cookies
Session cookies on 35bdbet expire automatically when you close your browser or log out. They are not stored permanently on your device and contain no personally identifiable information beyond a temporary session identifier used to keep you securely logged in during your current visit.
If you are accessing 35bdbet from Dhaka, Chittagong, Sylhet, or elsewhere in Bangladesh via a shared device (such as a family computer or a shared mobile phone), we recommend logging out after each session and clearing cookies to prevent other users of that device from accessing your account details.
Section 5
Data Retention
35bdbet retains personal data only for as long as is necessary for the purpose for which it was collected, or for as long as is required by applicable law. Once the applicable retention period has passed, data is either securely and permanently deleted from our systems or anonymised so that it can no longer be linked to any individual player.
| Data Category | Retention Period | Reason |
|---|---|---|
| Account and Identity Data | Duration of account + 5 years after closure | Legal obligation, AML compliance, dispute resolution |
| Transaction Records | 7 years from transaction date | Financial record-keeping, regulatory compliance |
| Betting and Game Records | 3 years from date of bet/session | Dispute resolution, responsible gaming auditing |
| Communications Data | 2 years from date of communication | Quality assurance, dispute evidence |
| Technical and Log Data | 12 months from collection | Security monitoring, fraud detection |
| Analytics Data | 24 months (anonymised after 6 months) | Platform improvement, performance analysis |
| Self-Exclusion Records | Indefinitely (or until exclusion is lifted) | Responsible gaming compliance, re-registration prevention |
If you request deletion of your personal data and no overriding legal obligation requires us to retain it, 35bdbet will process the deletion request within 30 days and confirm the outcome to your registered email address. Please note that where data must be retained for legal reasons — such as transaction records required for AML compliance — we cannot delete it early, but we will restrict its use to compliance purposes only.
Requesting Data Deletion
To request deletion of your personal data from 35bdbet systems, please send a written request to support@35bdbet from the email address registered to your account. Include the subject line "Data Deletion Request" and your account username. We will acknowledge your request within 5 business days and complete it within 30 days where legally permissible.
Section 6
Your Data Rights
As a user of 35bdbet, you hold a number of rights in relation to the personal data we hold about you. These rights are described below. To exercise any of these rights, please contact our support team at support@35bdbet with your request clearly stated and your account username included for identification purposes.
Right of Access
You have the right to request a copy of all personal data that 35bdbet holds about you. We will provide this within 30 days of a verified request, in a clear and readable format.
Right to Rectification
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it. Contact support@35bdbet with details of the correction needed.
Right to Erasure
You may request that we delete your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention obligations that may override this right.
Right to Restrict Processing
You may ask us to temporarily restrict how we use your data — for example, while we investigate a complaint you have raised about the accuracy or lawfulness of our data processing.
Right to Data Portability
You have the right to receive a copy of certain personal data in a structured, machine-readable format so that you can transfer it to another service if you wish.
Right to Object
You may object to our processing of your personal data where we rely on legitimate interests as the lawful basis. We will cease the processing unless we can demonstrate compelling grounds that override your interests.
Right to Withdraw Marketing Consent
If you have opted in to receive promotional communications from 35bdbet, you may withdraw that consent at any time by contacting support@35bdbet. Withdrawal does not affect prior lawful processing.
Right to Lodge a Complaint
If you believe 35bdbet has handled your personal data unlawfully, you have the right to raise a formal complaint. Please contact us first at support@35bdbet so we have the opportunity to resolve the matter directly.
We will not charge a fee for exercising any of the data rights listed above in normal circumstances. We will respond to all valid requests within 30 days. In complex cases we may extend this by a further 30 days, in which case we will notify you and explain the reason for the extension.
Section 7
Data Security
The security of your personal data is a top priority at 35bdbet. We implement a combination of technical, administrative, and physical security measures designed to protect your data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures are reviewed and updated on a regular basis to reflect evolving security standards.
- SSL/TLS Encryption: All data in transit between your browser or mobile device and 35bdbet servers is encrypted using Transport Layer Security (TLS). Look for the padlock symbol in your browser's address bar when visiting 35bdbet.
- Data Encryption at Rest: Sensitive personal data stored in 35bdbet databases — including identity documents and payment references — is encrypted at rest using strong encryption standards.
- Access Controls: Access to personal data within 35bdbet is restricted to staff members who require it to perform their specific job functions. All staff with data access undergo security training and are bound by confidentiality obligations.
- Two-Factor Authentication: 35bdbet supports two-factor authentication (2FA) for player accounts. We strongly recommend all players in Bangladesh enable 2FA to add an additional layer of security beyond their password.
- Fraud Detection Systems: Our automated fraud detection systems monitor account activity in real time, flagging unusual patterns such as multiple rapid login attempts, changes to registered payment details, or large sudden withdrawals for human review by our security team.
- Third-Party Security Audits: 35bdbet engages independent third-party security specialists to conduct periodic penetration testing and vulnerability assessments of our platform infrastructure.
- Incident Response: In the event of a data security incident that affects your personal data, 35bdbet will notify you via your registered email address within a reasonable timeframe after the incident is confirmed, describing what data was affected and what steps we are taking to address the situation.
Your Responsibility. While 35bdbet takes all reasonable steps to protect your data, the security of your account also depends on you. Use a strong, unique password for your 35bdbet account, do not share your login credentials with anyone, log out after each session on shared devices, and contact support@35bdbet immediately if you suspect unauthorised access to your account.
Password Security Tips
Use a password of at least 12 characters containing a mix of uppercase letters, lowercase letters, numbers, and symbols. Do not reuse your 35bdbet password on any other platform. If you suspect your password has been compromised, change it immediately via your account settings and contact our support team.
If you believe your 35bdbet account has been accessed without your authorisation, contact our security team immediately at support@35bdbet. We will place a temporary hold on your account pending investigation to prevent further unauthorised activity.
Section 8
Contact and Policy Updates
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 35bdbet handles your personal data, please contact our support team directly. We are committed to responding to all privacy-related enquiries promptly and transparently.
All privacy correspondence should be directed to support@35bdbet. Please include your account username in all communications so that we can identify your account and respond accurately. For formal data rights requests — such as access, rectification, erasure, or portability — please mark your email with the subject line that reflects your request (e.g., "Data Access Request" or "Data Deletion Request") so it is routed to the correct team without delay.
35bdbet reserves the right to update this Privacy Policy at any time. Any changes will be published on this page with a revised effective date at the top of the document. Where we consider a change to be materially significant — for example, a new category of data being collected, a new third-party sharing arrangement, or a change to retention periods — we will notify registered players via their registered email address before the change takes effect.
We encourage all 35bdbet players to review this Privacy Policy periodically to stay informed about how we protect your data. Continued use of the 35bdbet platform following publication of any updated Privacy Policy constitutes your acceptance of the changes described therein.
Privacy Contact. For all privacy-related enquiries, data rights requests, or concerns about how 35bdbet processes your personal data, write to us at support@35bdbet. Our team targets an initial acknowledgement within 2 business days and a full response within 30 days for data rights requests. All support is provided in English and is available to players across Bangladesh including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar.
Current Version
This Privacy Policy is version effective from 1 January 2026. It supersedes all previous versions of the 35bdbet Privacy Policy. The authoritative and most current version is always the one published at 35bdbet/privacy-policy.
Response Times
General privacy enquiries: response within 2 business days (Bangladesh Standard Time, UTC+6). Formal data rights requests: acknowledgement within 2 business days, full response within 30 days. Security incidents affecting your account: immediate notification upon confirmation of incident.
Questions About Your Privacy?
If you have questions about this Privacy Policy or want to exercise your data rights, our support team is ready to help. You can also explore 35bdbet's cricket betting markets, slots, and casino games once you are comfortable with how we protect your data.
18+ Play Responsibly. Gambling should be entertaining, not a financial solution.